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ULPK +62 812 8196 9799
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Email bpom_manado@pom.go.id
| No | jenis pengaduan | I | Persentase % | p | Persentase % | JML | Persentase % |
|---|---|---|---|---|---|---|---|
| 1 | obat | 4 | 1.79 | 1 | 0.45 | 5 | 2.24 |
| 2 | pangan | 147 | 65.92 | 1 | 0.45 | 148 | 66.37 |
| 3 | obat tradisional | 13 | 5.83 | 0 | 0 | 13 | 5.83 |
| 4 | kosmetik | 24 | 10.76 | 2 | 0.9 | 26 | 11.66 |
| 5 | supl makanan | 3 | 1.35 | 0 | 0 | 3 | 1.35 |
| 6 | napza | 0 | 0 | 0 | 0 | 0 | 0 |
| 7 | BB | 0 | 0 | 0 | 0 | 0 | 0 |
| 8 | alkes | 1 | 0.45 | 0 | 0 | 1 | 0.45 |
| 9 | PKRT | 1 | 0.45 | 0 | 0 | 1 | 0.45 |
| 10 | info umum | 26 | 11.66 | 0 | 0 | 26 | 11.66 |
| No | Mekanisme | I | Persentase % | p | Persentase % | JML | Persentase % |
|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 0 | 0 | 0 | |
| 2 | langsung | 95 | 42.6 | 1 | 0.45 | 96 | 43.05 |
| 3 | telepon | 27 | 12.11 | 0 | 0 | 27 | 12.11 |
| 4 | fax | 0 | 0 | 0 | 0 | 0 | 0 |
| 5 | surat | 0 | 0 | 0 | 0 | 0 | 0 |
| 6 | SMS | 0 | 0 | 0 | 0 | 0 | 0 |
| 7 | medsos | 2 | 0.9 | 1 | 0.45 | 3 | 1.35 |
| 8 | mobile | 0 | 0 | 0 | 0 | 0 | 0 |
| 9 | kotak saran | 0 | 0 | 0 | 0 | 0 | 0 |
| 10 | 95 | 42.6 | 2 | 0.9 | 97 | 43.5 | |
| 11 | aplikasi lain | 0 | 0 | 0 | 0 | 0 | 0 |